Check out our FAQs and these handy resources to help you know how to choose and how to use hand sanitizers for serious safety and maximum efficacy.


Can you use the wipes on surfaces?

Please don’t use our wipes on surfaces. They are for skin only and are made to kill many bacteria on hands. Because alcohol can damage some surfaces, we recommend for surfaces to use a disinfectant cleaner specifically made for those objects to protect your stuff.

Does this product kill viruses as well as bacteria?

Williams hand sanitizers are antiseptic products that help reduce bacteria on the skin.  They are for use when soap and water are not available.

Is the Sanitizer Gel harmful to jewelry?

We recommend you remove your jewelry before using alcohol-based hand sanitizers. Alcohol may damage certain jewelry.

Is the Gel supposed to have a sticky feel?

When applied properly, it shouldn’t result in a sticky feel. We recommend you rub your hands briskly and thoroughly on the palms, between the fingers, and on the back of the hands until the product has dried and absorbed into the skin.

Do the Williams products use Methanol?

No way. Our active ingredient is pharmaceutical grade ethanol, which we rigorously test to ensure both the alcohol and the finished product meets FDA drug product quality requirements.

What temperature should I store Williams products?

Williams product should be stored at temperatures below 86 degrees Fahrenheit.

Are you able to transfer the gel to another container?

No, we do not recommend you transfer the product into another container. Embrace the joy of Williams stripes!

Is the glycerin used in Williams products derived from an animal?

No, we use only vegetable derived glycerin in our Williams products. We don’t test on animals either. We [heart] animals.

Can hand sanitizer catch fire in car?

There is no danger of your hand sanitizer spontaneously combusting if you leave it in a hot car all day. The average cabin temperature of a car parked in the sun is about 115° Fahrenheit, well below the ignition point of alcohol-based hand sanitizer which is about 680° Fahrenheit. Even on the hottest days there's no way for the interior surfaces of your car to exceed 200° Fahrenheit so without a spark or flame your hand sanitizer will not ignite. However, you still shouldn't leave your hand sanitizer in a hot car; the high temperatures do have the ability to degrade the effectiveness of the product.

How hand sanitizer kills germs?

Alcohol based hand sanitizer kills viruses and bacteria by disrupting the outer coat or cell membrane of the microbe. The alcohol in the sanitizer dissolves the lipid membrane which kills the germ and prevents it from replicating. However, not all microbes are the same. Some viruses that lack an outer coat and some bacteria produce spores. Alcohol based hand sanitizer will not be effective against these microbes.

Will hand sanitizer kill fungus?

Alcohol based hand sanitizer is effective against most common types of viruses, bacteria, and fungi.

Will hand sanitizer bleach clothes?

Alcohol-based hand sanitizer uses alcohol as the disinfecting agent and not bleach, so there's little risk of bleaching the color your clothes if you get a small amount on them.